This sign was for our newest grandson, and it matched the rest of my signs perfectly with all the correct information. Thank you!
This purchase was an addition of 2 names for our previous purchase, which was perfect. Unfortunately this product was not what we received prior. This was just painted or stickers not engraved into the nameplates as we received prior.
Hi Tony, thank you for your feedback. We're sorry to hear the latest sign didn't meet your expectations. Please reach out to our customer service so we can resolve this for you. We appreciate your continued support!Hi Tony,
Thank you for your feedback. We’re sorry the item was not what you expected.
After checking the order, we can confirm that the Printed Version was selected at checkout. This version uses printed lettering and is different from the engraved version purchased previously.
As each name piece is made specifically according to the selected option and personalised details, we’re unfortunately unable to replace or return the completed item.
We understand how the difference may have been overlooked, and we’re sorry for the disappointment. For any future additions, please select the Engraved Version to match your original sign.
Best,
Canvas Gift Co Customer Care
Have haven't hung my signs up yet but I love them all my kids ,grandkids & spouses & great grandkids
This is the perfect gift for grandparents or for Mother's Day! My mom loves it and it is super easy to add on when there are more blessings added to the family!
I really like the sweatshirt. I would suggest you add a font size as an option when adding names. I thought the names on the sleeve would be larger. In the description the names on the sleeve were larger than mine.
Thank you for bringing this to our attention. We apologize for the mistake and would be happy to send you a replacement plaque with the correct birthdate. Please reach out to our customer service team and we'll take care of it for you. Thank you for your understanding.
I got a sweatshirt with three animals, seller was super good with communication and my mom loved it as a gift!
I ordered a hooded sweatshirt for my son with our beloved dog for Christmas. I had several questions throughout the process, and each time my questions were answered quickly. The quality of the sweatshirt is very good and the detailing of the embroidery is beautiful, and depicted the picture that was uploaded. I was able to approve the picture before the order was completed and was able to edit how it looked. Seller was very prompt in getting back to me. Overall, I would order again from this seller.
In the videos it showed that names and birthdates would be engraved in the wood. Mine was painted. My siblings and I would like to know how to rectify this or how to get a refund. I still have it in the original packaging and was not unwrapped. Please help. Thank you for your time.
The sweatshirt quality's the best and there was burned in white circle mark near the names on the wrist.
this was a gift for my in laws and they absolutely loved it and cried while opening it!
amazing quality and it was very satisfying to see the details put into it!